Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Service-related or order-related information
• Employment-related information (if applicable)

We collect this information when you submit forms, contact us, place orders, apply for employment, or opt in to receive SMS communications.

2. How We Use Information

We use information you provide to:

• Communicate with you regarding services, orders, or requests
• Provide updates and operational notifications
• Respond to inquiries
• Process employment applications
• Improve our services

We do not sell your personal information.

3. SMS Communications

If you provide your phone number and opt in, you may receive SMS messages from Madras Mantra, Madras Catering Company, and Madras Chettinaad related to:

Customers and Guests

• Order confirmations
• Service updates
• Appointment reminders
• Operational notifications

Job Applicants (if applicable)

• Application updates
• Interview scheduling
• Onboarding communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at contact@madrasatl.com

4. SMS Consent and Data Sharing

SMS consent and phone numbers collected for SMS communications are used solely for communication from Madras Mantra.

SMS consent and phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing purposes.

We may use service providers (such as communication platforms) to deliver messages on our behalf. These providers are only permitted to use your information to support our business operations.

5. Information Sharing

We do not sell, rent, or trade personal information.

We may share personal information only in the following circumstances:

• With service providers who assist in operating our business (such as payment processors, website providers, or communication platforms)
• When required by law
• To protect our rights, property, or safety

These service providers are permitted to use personal information only to provide services to our business.

6. Data Retention & Security

We maintain reasonable safeguards appropriate to the nature of the information collected. Information may be retained for business, operational, or legal purposes as necessary.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

8. Contact Information

If you have questions about this policy, please contact:

Email: contact@madrasatl.com

By providing your phone number and opting in, you agree to receive SMS communications from Madras Mantra.

You may receive messages related to:

Customers and Guests:

• Order confirmations
• Catering confirmations
• Pickup and delivery updates
• Reservation confirmations
• Event notifications
• Customer service responses

Job Applicants:

• Application updates
• Interview scheduling
• Onboarding communications

Message Frequency

Messaging frequency may vary depending on your interaction with us, including active orders, catering events, or service inquiries.

Message and Data Rates

Message and data rates may apply.

Opt-Out

You can opt out at any time by replying STOP to any message.

Assistance

For assistance, reply HELP or visit https://madrasmantra.com.

View our Privacy Policy at https://madrasmantra.com/privacy-policy.